Know what counts as personal data
Names, contact details, exam results, ID images, recordings, screenshots and device information can all identify a person.
The Digital Personal Data Protection Act changes the way institutions handle candidate data. Here is a practical view of the law, the exam data journey, and what ProctorPlus currently says about protecting it.
Use the controls and retention terms that fit your assessment.
Schools and assessment providers work with more than marks. An online exam can involve a candidate’s identity, surroundings and behaviour, so its data flow needs a clear purpose and careful handling.
Names, contact details, exam results, ID images, recordings, screenshots and device information can all identify a person.
For a candidate under 18, the Act generally calls for verifiable consent from a parent or lawful guardian before processing their data.
People should be told what data is collected, why it is needed, and how they can exercise their rights.
Reasonable safeguards, access controls, records and a plan for handling a personal data breach matter throughout the exam.
Retention should reflect the stated purpose, institutional requirements and any applicable legal obligation.
Candidates or parents may seek access, correction, erasure or grievance redressal under the Act, subject to its conditions.
Timeline and rule summaries are based on the official commencement notification and the DPDP Rules, 2025. Your legal adviser should assess your particular use case.
Follow an illustrative candidate through a remote assessment. The exact data and settings depend on the institution’s exam configuration.
Tell candidates what the assessment requires, including identity checks, camera, microphone or screen access when enabled. The institution should identify the purpose and its consent basis.
If an institution invites a learner under 18, its policy and the law require valid parental or guardian consent before that learner uses ProctorPlus.
Depending on the configured assessment, ProctorPlus may process identity details, live camera or audio, screenshots, activity events and device information for exam integrity.
Authorized institution staff can review relevant session evidence and results. ProctorPlus describes role based access, logging and monitoring in its privacy policy.
A candidate or parent can ask about their data. ProctorPlus provides a privacy contact; the institution should also have a process for requests concerning its exams.
Exam media is typically kept for a limited period, with longer retention possible for disputes, investigations or legal duties. The applicable policy and institutional agreement govern deletion.
The legal role of each party depends on the arrangement and the data involved. These are practical responsibilities to define in your agreement and operating process.
Choose what the exam needs, give candidates the right notices, handle minor consent where applicable, set access and retention requirements, and respond to requests about the exam.
Operate the assessment platform and apply the privacy and security practices described in our policy. Work with the institution on the data and support needed for its exam process.
These points come from ProctorPlus’s published privacy policy. Your contract and the exam configuration determine the details for your institution.
The privacy policy describes encryption while personal data moves between systems.
Access to personal data is restricted to authorized people and service providers with a need to perform their work.
ProctorPlus describes operational logging, monitoring and regular security reviews.
The privacy policy gives typical periods for exam media and event logs, with exceptions for legitimate needs.
ProctorPlus says it does not sell personal information or give it to third parties for their own direct marketing.
Candidates can use the privacy policy to find the process for access, correction, erasure and grievances.
Online proctoring can process images, audio and activity data. For a minor, make the assessment and its data collection clear to a parent or guardian before the exam begins.
ProctorPlus’s privacy policy says institutions must obtain valid, verifiable parental or guardian consent before enabling minors to use the platform.
See the policyUse this conversation starter with your data protection, academic and IT teams. It is a planning aid, not a substitute for legal review.
Discuss your workflowList the identity, media, result and device data each exam uses.
Make the purpose clear and confirm a process for minors.
Choose reviewers, timelines and escalation contacts.
Align the contract and platform settings with your policy.
Answers based on the official Rules and the current ProctorPlus privacy policy.
It can. Online exams commonly involve digital personal data such as names, identity images, recordings, results and device information. The institution should map the specific data and purposes in its assessment workflow.
There is no official DPDP certification to rely on here. Review the applicable law, the ProctorPlus privacy policy, your agreement and the actual controls configured for your exams.
The ProctorPlus privacy policy says institutions administering assessments to minors are responsible for obtaining valid, verifiable parental or guardian consent before enabling use.
The data depends on the assessment settings. The privacy policy lists identity and contact details, exam related photos, audio, video or screenshots, and device and activity information among the possible categories.
The privacy policy says exam media is typically retained for a limited period, for example up to three months, while related metadata may be retained somewhat longer. Investigations, disputes, legal duties or an institutional agreement can change the period.
The privacy policy describes requests for access, correction and erasure, subject to legal and contractual limitations. Use the contact details in that policy, and involve the institution responsible for the exam.
We can show you how ProctorPlus supports your assessment and discuss the controls, evidence and retention questions that matter to your team.